Privacy Policy

At Bybayas, we are committed to protecting your privacy and ensuring that your personal information is handled with care and confidentiality. This Privacy Policy outlines how we collect, use, and protect the information you provide when you interact with our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

Personal data we collect about you

Personal Information:

When you fill out a form or contact us, we may collect your name, email address, phone number, and any other information you choose to provide.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Automatically Collected Information:

When you visit our website, we may automatically collect certain information, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies or similar tracking technologies.

How your personal data is collected

We collect your personal data from you direct, through you completing the contact form on our website or emailing us. However, we may also collect information via/from third party sources. Those third party sources include but are not limited to:

– Search information providers such as Google and Bing.
– Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
– Identity and Contact Data from data brokers or aggregators.
– Identity and Contact Data from publicly available sources.
– Networking and social events.
– Analytics providers such as Google and Crazy Egg (their privacy policy can be found here)
– Automated technologies or interactions, as you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.
– Systems to ensure the security of our premises, including security CCTV footage.

Legal Grounds for using your Personal Data

We will only process your personal information where we have a lawful basis for doing so. Under the General Data Protection Regulation, there are six lawful bases. We have given some examples of where each basis applies, as follows:

To decide whether to enter a contract with you or to perform that contract with you. We rely on this lawful basis to process your personal information to perform our contract for services with you;
Where we have a legitimate interest to process your information, provided your interests and fundamental rights do not override those interests. We may market our services to you on the grounds of legitimate interest, but we will always give you the option to opt-out of those communications; and/or
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

2. How We Use Your Information

We use the information we collect for the following purposes:

Who we share your personal data with

– To improve our website, services, and marketing efforts.
– To send you newsletters, updates, or promotional materials related to our services (if you have opted in).
– To analyze website traffic and trends to enhance the user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers:

We may share your data with third-party service providers who assist us in operating our website and conducting our business, such as email marketing services or website analytics tools.

Legal Compliance:

We may disclose your information if required to do so by law or in response to valid legal requests by authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to track your activity on our site and remember your preferences. You may choose to disable cookies in your browser settings, though this may limit your ability to use certain features of our website.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

– Access, correct, or delete your personal information.
– Withdraw your consent to data processing at any time.
– Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@bybayas.com